Mind Health Check
Workers compensation · CTP · Comcare

Work injuries aren’t only physical.

Our SIRA-approved psychologists provide psychological treatment under the NSW workers compensation and CTP (Green Slip) schemes, and Mind Health is a registered Comcare provider. Approved treatment is billed directly to the insurer, in Parramatta or by telehealth.

SIRA-approved psychologists for workers compensation · CTP (Green Slip) claims welcome

Who this service is for

One service, four doorways.

Injured workers

Treatment after a workplace injury or road accident, whether the injury is psychological, physical or both. Contact us directly.

How to get started

Insurers & case managers

Scheme-compliant treatment, outcome measures, and reports and requests on time.

Make a referral

GPs & rehab providers

Therapy aligned with the Certificate of Capacity, and the whole team kept in the loop.

For GPs & referrers

Employers

Support for a graduated, lasting return to work, with clear updates at every review.

For workplaces

Sound familiar?

The injury is one thing. What follows is another.

After a workplace incident or road accident, these experiences are common, and treatable. You don’t need to tick every box to ask for help.

  • On edge since the incident: jumpy, watchful, easily startled.
  • Intrusive memories, bad dreams or flashbacks.
  • Dread or panic at the thought of going back.
  • Low mood, broken sleep, or pain that is wearing you down.
  • Anger and frustration, or pulling away from the people close to you.

These are common responses to injury, not weakness, and they can be covered by the schemes. If you’re ever in immediate distress, our urgent help page lists people you can call right now.

A worker in a hi-vis vest talking with a case manager at a small table
What treatment involves

Evidence-based care, built around recovery.

Assessment first, then evidence-based treatment, with your progress tracked as you go.

CBT & trauma-focused CBT

Practical therapy for the anxiety, low mood and adjustment difficulties that often follow injury.

Learn about CBTTrauma & PTSD

EMDR

Trauma therapy that helps a workplace incident or road accident stop intruding on the present.

Learn about EMDR

Return-to-work support

Graduated steps back to work, planned with your rehabilitation provider.

Stress & burnout at work

Pain & sleep strategies

ACT-informed pain management and sleep strategies when injury affects mood and sleep.

Chronic painSleep & insomniaAbout ACT

Sessions run for around 50 minutes, in Parramatta or by telehealth where clinically appropriate. Interpreters can usually be arranged under your claim, and family can join sessions where it helps your recovery.

Getting started

Three ways in, one simple path.

Contact us yourself, or ask your doctor or case manager to refer you.

  1. 01

    See your doctor

    Get a Certificate of Capacity (or Comcare certificate) recommending psychology.

  2. 02

    Contact our team

    Have your claim number and insurer details handy.

  3. 03

    We arrange approval

    We seek your insurer’s approval and book your first session.

The details

Reports, approvals and fees.

Reports & communication

  • An assessment report, then progress reports at the scheme’s set intervals
  • Treatment requests prepared and sent for you
  • Case conferences with your GP, rehab provider and case manager
  • We go through reports with you before they’re sent

Fees & approvals

  • Approved treatment billed direct to the insurer, usually nothing out of pocket
  • Workers compensation, CTP and Comcare claims managed end to end
  • Claim pending or declined? Medicare (with a Mental Health Treatment Plan), private health or self-funding
  • A decision disputed? We’ll point you to SIRA’s dispute resolution
See fees
Common questions

Things people ask before referring.

Are your psychologists SIRA-approved?
Yes. Our SIRA-approved psychologists provide psychological treatment under the NSW workers compensation and CTP (Green Slip) schemes, and Mind Health is a registered Comcare provider. You can check any psychologist’s approval through SIRA’s public provider search.
What does treatment cost me as the injured worker?
For approved treatment, usually nothing, because we bill your insurer directly at the rates set by the scheme. If your claim is pending or declined, we’ll talk you through Medicare, private health and self-funded options before anything is booked.
What should I bring to the first appointment?
Your Certificate of Capacity or medical certificate, claim number, insurer and case manager details, any previous reports, a list of current medications, and your Medicare card and photo ID. Missing something? Come anyway. We can chase paperwork afterwards.
Is what I tell my psychologist confidential?
Sessions are private, but treatment under these schemes differs from standard therapy in one important way: your insurer receives assessment and progress reports, and can access treatment information relevant to the claim. We’re upfront about this from the first session, and we discuss report content with you before it’s sent.
What’s the difference between workers compensation and CTP?
Workers compensation covers injuries that happen at work: physical injuries with psychological impact, and primary psychological injuries such as trauma or workplace bullying. CTP (compulsory third party) covers injuries from motor vehicle accidents, whether you were the driver, a passenger, a pedestrian or a cyclist. The treatment is similar; the paperwork differs, and we manage both.
Can I have my sessions by telehealth?
Yes, where clinically appropriate. SIRA and Comcare both support telehealth delivery. Many injured workers find video sessions easier while mobility or travel is limited, and you can switch between telehealth and in-person visits as your recovery progresses.
Can I keep working while having treatment?
Often, yes. Many people continue full or partial duties during treatment, and therapy can directly support a graduated return-to-work plan built with your doctor, employer and rehabilitation provider.
Two professionals going through a document together at a meeting table
Workers compensation · CTP · Comcare

Recovery is a team effort. We’re on yours.

Worker, doctor or case manager? Tell us what’s happening and we’ll take it from there, usually within one business day.

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