The referral pathways guide
Read with intention
Meet the cliniciansEveryday life
- Everyday skills and routines, such as sleep, energy, organisation and independence.
- Adjusting to a new diagnosis, or to changes in health and circumstances.
NDIS · Parramatta & telehealth
Psychology that works with your NDIS plan.
Support that builds on what you can do: skills, confidence and wellbeing, working toward the goals in your plan. For self-managed and plan-managed participants, in our Parramatta rooms or by telehealth.
Therapeutic supports
Support that starts with what matters to you.
NDIS therapeutic supports are about building capacity, with skills you’ll keep, at your pace, in ways that fit your life. Depending on your goals, sessions might focus on:
Feelings and mood
- Understanding and managing big emotions, worry and overwhelm.
- Low mood or anxiety that gets in the way of your plan goals.
The people around you
- Communication, relationships and feeling confident with other people.
- Involving family, carers or your support coordinator, whenever you want them involved.
Assessments and reports
- Cognitive, functional and neuropsychological assessments, when they’re needed.
- Reports and progress summaries written for plan reviews.
Everything is goal-directed and agreed with you first. You set the pace and the priorities; our job is to help you build capacity, not dependence on us.
Using your plan
Four steps, no jargon.
If you’ve never used your plan for psychology before, here’s the whole process from first look to first session.
1 · Check your plan
Psychology usually sits under Capacity Building (Improved Daily Living) as a therapeutic support. Your plan, planner or support coordinator can confirm what’s funded and how much is available.
2 · Tell us how it’s managed
Whether you are self-managed, plan-managed or agency-managed changes who we invoice, so it’s the first thing we’ll ask. Not sure? We’ll help you work it out from your plan.
3 · Agree the plan together
Before anything starts, we put fees, session frequency and goals in a clear written service agreement, in plain language and linked to the goals in your NDIS plan.
4 · Sessions & reports
Regular sessions in Parramatta or by telehealth, with progress tracked against your goals and reports ready when your plan review comes around.
Capacity, not dependence
Skills you keep long after
the sessions end.
Goal-directed support, agreed with you in plain language, and progress you can actually see at review time.
How billing works
Sorted by how your plan is managed.
We confirm fees in your service agreement before the first session, and invoices are itemised for your records and plan reviews. No Medicare referral or Mental Health Treatment Plan is needed to use NDIS funding.
See fees- Self-managed: we invoice you directly after each session, and you claim reimbursement from your plan.
- Plan-managed: we send invoices straight to your plan manager, so there is usually nothing for you to pay on the day.
- Agency-managed (NDIA-managed): supports must come from an NDIS-registered provider, so contact us first and we’ll talk through your options.
Further reading
From our journal
Your clinicians
Clinicians who see NDIS participants.
Bülent Ada
Principal Psychologist & Director
Anxiety · Trauma
Robert Ruane
Clinical Neuropsychologist
ADHD · Autism
Michael L. T. Cheung
Consultant Psychologist
Stress · Couples
Shahim Ahmad
Clinical Psychologist
Stress · Anxiety
Irfan Yigit
Senior Consultant Psychologist
Anxiety · Depression
Elizabeth Lee
Clinical Psychotherapist · Independent practice
Trauma · Anxiety
Common questions
NDIS & psychology, answered.
Can I use my NDIS plan at Mind Health?
It mainly depends on how your plan is managed. Self-managed and plan-managed participants generally have the flexibility to choose the provider that fits them best. If your plan is agency-managed, supports must be delivered by an NDIS-registered provider. Please contact us before booking so we can talk through what applies to your plan and your options.
Which part of my plan funds psychology?
Therapeutic supports from a psychologist usually sit under Capacity Building (Improved Daily Living). The NDIS funds supports that build capacity in relation to your disability; treatment for a mental health condition can separately be supported through Medicare with a GP referral, as our Medicare page explains. If you’re unsure which pathway fits, ask us and we’ll help you make sense of it.
Do I need a referral or a Mental Health Treatment Plan?
No, because NDIS-funded sessions don’t require a GP referral or treatment plan. Just get in touch with your NDIS plan handy, tell us your goals and how your plan is managed, and we’ll take it from there.
Can you write reports for my plan review?
Yes. We prepare progress reports and assessment reports, written clearly for planners, that describe your goals, the support provided, progress made and recommendations. Cognitive and neuropsychological assessment is also available through our clinical neuropsychologist where it’s needed.
Can I have my sessions by telehealth?
Yes. Many participants prefer video sessions from home, where travel, energy or accessibility make attending in person harder. You keep the same clinician either way, and you can mix telehealth with visits to our Parramatta rooms. See our telehealth page for how sessions run.
NDIS participants welcome
Your goals, your pace.
Tell us about your plan and what you’d like to work toward. We’ll explain how it would work at Mind Health.
ConfidentialWithin one business dayTelehealth available
