Suite 1, Level 3, 20 Wentworth Street, Parramatta Mon–Fri 9am–5pm · By appointment only
Mind Health Check
info@mindhealth.com.au Client portal Urgent help
1300 084 200 Appointments

What's going on

Anxiety & worryPanic, phobias, worry Depression & low moodWhen nothing feels worth it Trauma & PTSDEMDR and trauma therapy Stress & burnoutRunning on empty Sleep & insomniaCBT-I Relationships & couplesConflict, distance, repair ADHDAssessment and support OCDExposure-based treatment Grief & lossAfter a death or a loss Anger Pregnancy & new parents All conditions

How we help

Individual therapyOne-to-one or online Couples therapyGottman and EFT-informed TelehealthAustralia-wide, by video
Therapy approachesCBTACTEMDRDBTSchemaAll approaches
Programs & groupsMindfulness-X, P3, EAP AssessmentsADHD, autism, cognitive

Getting started

AppointmentsReply within one business day Fees & rebatesMedicare, NDIS, private Your first sessionWhat happens on the day Find a psychologistBy concern, language, day Urgent helpIf you need support now Free · 5 to 10 minMind Health Check
New here?How Medicare worksCommon questionsAbout the practice Not sure where to start? 1300 084 200

GPs & health professionals

Refer a clientOne form, every pathway For GPsPlans, letters, reports Referrer HubYour referrals, in one place Reports & assessmentsADHD, autism, cognitive Medico-legalFor insurers and schemes

Workplaces & organisations

Employee Assistance ProgramStaff book directly Training & wellbeingWorkshops and first aid Work Development OrdersFines cleared by treatment Workers compensationicare and insurers

Families & carers

Supporting a loved oneWhat helps, what to say Request for someone elseFor a partner or parent NDISPlan- or self-managed

Editorial pick

The referral pathways guideWhich form, which plan, how long a report takes.Read the guide
Referrers:Refer nowCare plansReport turnaround A real person answers 1300 084 200

Latest articles

ADHD in women and girls: Why it is often missed and what assessment involvesADHD · 12 minAI companions: When a chatbot becomes your 2am confidantWellbeing · 12 minGeneralised anxiety disorder (GAD): When worry won't switch offAnxiety · 12 min TheJournalBrowse all articles

Browse by topic

Anxiety & stressBrowse the topic Mood & depressionBrowse the topic Trauma & griefBrowse the topic ADHD & neurodiversityBrowse the topic Relationships & familyBrowse the topic Wellbeing & selfBrowse the topic

Free resources

Fact sheets36 PDFs, plain language Worksheets & guidesPractical and printable CoursesFree and self-paced HEALTHY frameworkHow the practice thinks Free · 5 to 10 minMind Health Check

Editor's pick

Read with intentionA plain guide to stress: what it is, and everyday ways to manage it.Read article
From the journal:Clinician notesSubscribe Plain-language insights from our clinicians

The practice

Our storyWestern Sydney, since 2004 Approach & valuesHow we think about good care Practice newsWhat is changing, and when Room rentalConsulting rooms, Parramatta CareersJoin a values-led practice

Our clinicians

Bülent AdaPrincipal Psychologist & Director Sijal AnsariClinical Psychologist Robert RuaneClinical Neuropsychologist Taline BardakjianConsultant Psychologist Mohan ShankarappaClinical Psychologist Michael L. T. CheungConsultant Psychologist Shahim AhmadClinical Psychologist Steve SuttonCounselling Psychologist Irfan YigitSenior Consultant Psychologist Bill SinghConsultant Psychologist Elizabeth LeeClinical Psychotherapist Shareen BirgesCounselling Social Worker Annette HaggertyConsultant Psychologist

Practical

Your first sessionWhat happens on the day Fees & rebatesMedicare, NDIS, private Questions & answersThe ones we are asked most Contact & locationParramatta, and by video Client portalAppointments, forms, invoices FormsConsent and authority

Find your fit

Meet the cliniciansWarm and down-to-earth. Find the right match for you.Find a psychologist
Visit us:Parramatta clinicTelehealth AU-wideGet directions New clients welcome · no referral needed
For employers · Confidential · Employer-funded · In person or online

Employee Assistance Program. Support your people, confidentially.

An EAP gives your team confidential access to a psychologist, for work pressures and personal challenges alike. Funded by you, and independent of you.

Enquire about EAP More for workplaces

Have an EAP through work? Request a session and choose Workplace / EAP as your funding.

About EAP

Confidential support, funded by you.

An Employee Assistance Program is an employer-funded service. It gives staff, and often their immediate family, access to short-term, solution-focused counselling with a registered psychologist. Conversations are confidential, so people can reach out early, before things escalate.

  • Work & personal concerns

    Support for stress, anxiety, low mood, grief, relationships and other pressures, whether work-related or not.

  • Confidential by design

    Sessions are private. Employers receive de-identified usage reporting only, never clinical detail.

  • Family included

    Unless you specify otherwise, support usually extends to an employee's immediate family.

  • Quick contact

    Staff can contact us by phone or through the website, and we reply within one business day.

  • Straightforward, employer-funded.

    Direct bill under an employer agreement

    EAP sessions are paid by the employer, so there's no cost or Medicare paperwork for your staff. We keep pricing simple and predictable, and agree it with you up front.

    Sessions in Parramatta or by telehealth. See fees

  • For employees

    Have an EAP through work?

    Request a session and choose Workplace / EAP as your funding.

    Request a session

How it works

Simple to set up, simple to use.

We handle the clinical side, so you can focus on your people.

  1. 1

    Agree the program

    We scope the number of sessions and inclusions with you, and agree a per-session or package rate.

    Setup
  2. 2

    Staff self-refer

    Employees book directly and confidentially. We reply within one business day and match them to a suitable clinician.

    Access
  3. 3

    You get visibility

    You receive de-identified usage reporting, so you can see uptake without ever seeing identities.

    Reporting
For organisations

Tell us about your organisation.

  • Setting up an EAP arrangement
  • Referring a staff member, with their agreement
  • A question about an existing arrangement

We reply within one business day. Prefer to talk? Call 1300 084 200

Enquire about an EAP

For organisations, HR and managers. Please leave out anyone's health details.

Organisation size
What do you need?

Referring a staff member? With their agreement they can book a session and choose Workplace / EAP as their funding, or you can use our referral form. Please leave their name and health details out of this form.

Best time to contact you (optional)

Need support right now? Lifeline 13 11 14 · Emergency 000 · available 24/7.

Our EAP

A program built around your organisation.

We tailor the mix to your workplace. A Mind Health EAP can include:

Employee counselling

Short-term, solution-focused sessions (typically 50 minutes) for the number of sessions you set.

Mental health checks

A brief check-in with a psychologist: a low-pressure first step into support.

Critical incident support, by arrangement

Not a standing service yet. Ask us, and we’ll talk through what we can arrange for your team after a traumatic or unexpected event.

Wellbeing workshops

Practical group sessions on stress, resilience and mental health at work.

Coaching & development

Career and performance coaching for individuals and teams.

Telehealth options

Secure video and phone counselling, so distance and location are never a barrier.

Why offer an EAP

Good for your people, good for the organisation.

An EAP is a practical way to look after staff wellbeing. It also gives managers somewhere to turn when someone is struggling.

Sessions are confidential and billed directly to your organisation under your EAP agreement. Staff can see a psychologist in person in Parramatta or by telehealth.

Two colleagues talking over coffee in a bright office

For workplaces

Looking after your people
is good for everyone.

A confidential EAP that helps staff early, and keeps you at arm's length from the clinical detail.

Your clinicians

Clinicians who see EAP clients.

See all clinicians
Common questions

Things employers ask before setting up.

Is what my staff discuss confidential?
Yes. Sessions are confidential between the employee and their clinician, within the usual narrow legal limits. Employers receive de-identified usage reporting only, never clinical detail.
Who can use the EAP?
Your employees, and usually their immediate family, unless you specify otherwise.
How many sessions are included?
You decide. Most organisations offer between three and six sessions per person, with the option to extend.
What can the EAP help with?
Work pressures and personal concerns alike: stress, anxiety, low mood, grief, relationship difficulties and more.
Can sessions be online?
Yes. Secure video and phone counselling are available Australia-wide, alongside in-person appointments in Parramatta.
How do we set one up?
Send the enquiry form on this page or call 1300 084 200, and we'll scope a program to suit your organisation.
Two cups of coffee on a linen cloth beside a plant in warm daylight
Now onboarding workplaces

Give your team somewhere to turn.

Tell us about your organisation and we'll design an EAP that fits your size, budget and shift patterns.

Enquire about EAP Call 1300 084 200
ConfidentialTelehealth availableRegistered psychologists
Mind Health
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Suite 1, Level 3, 20 Wentworth St, Parramatta
Mon–Fri 9am–5pm
info@mindhealth.com.au1300 084 200
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