The referral pathways guide
Read with intention
Meet the clinicians
Forms
Everything you might be asked to fill in, in one place. Three ways to get it done. The first one is quickest.
For clients
Sent to you when you book, or start one yourself.
- Before we call Online Your details after you enquire. About three minutes.
- Assessment or report request Online Ask about an assessment or a written report.
- Client feedback Online Tell us how we did. Anonymous unless you choose otherwise.
- Report request Online Ask for a letter or a report, for example for NDIS, Centrelink or a university.
- Mind Health Check Online A short private check on how you are going.
- Consent to treatment In your portal Sent to you when you book. Signed on a phone, nothing to print.
- Consent form PDF What you are agreeing to: confidentiality, fees, cancellation and what we each do.
- Authority to release information PDF Lets us request or share information with your GP, school or another clinician. You choose who, and what.
- Consent: children and teens PDF Parent consent, plus a young person's own section from about 12.
- Telehealth consent PDF For sessions by video: where you will be, a backup contact, and what happens in an emergency.
- AI scribe consent PDF Consent for AI-assisted note taking in your sessions. Separate, and yours to decline.
- AI scribe: what it means PDF A plain explainer to read before you decide. Nothing to sign.
- Observation and recording consent PDF For a session that is observed or recorded, including for supervision or training.
- Third-party payment consent PDF When somebody else pays for your sessions, this sets out what they are told.
- Transfer of records request PDF Ask us to send your records to another practice, or to receive them from one.
For referrers
GPs, allied health, NDIS, employers and legal referrers.
- Room hire enquiry Online Ask about hiring a consulting room in Parramatta.
- EAP enquiry Online For organisations, HR and managers asking about an EAP.
- Refer a client Online For GPs, allied health, NDIS, employers and legal referrers.
- GP referral Online Refer online in about two minutes. Your details can be remembered.
For our team
Staff only. You will be asked to log in.
- Internal referral Online Log in Refer a client to another clinician here.
- Staff onboarding Online Log in New starter details for reception.
- Code of Conduct acknowledgement Online Log in Annual PsyBA acknowledgement.
- Update your practitioner details Online Log in Availability, leave, fees and your website profile.
No form matches that. Try a different word, or call us on 1300 084 200.
Cannot find it? Some forms are personal to a situation and your psychologist sends those to you directly. Questionnaires that produce a score stay in your portal so someone can talk them through with you.
Call 1300 084 200, Monday to Friday, 9am to 5pm, and we will send you the right one.
Sending us a document
Anything that belongs on your file goes through the client portal rather than an email attachment. That includes a GP referral, a Mental Health Treatment Plan, an NDIS plan or a report from another clinician. Sent that way, it arrives encrypted and lands on the right file straight away.
Sign in, open My Documents, and add it under Your Uploads. Your psychologist is told it arrived. You will also be offered an upload box on any online form that expects a document, so you can send the two together.
Open the client portalNo portal login yet? Email it to info@mindhealth.com.au, fax 1300 829 955, or bring it with you. The portal is not checked between sessions, so if something needs an answer today, call 1300 084 200 rather than uploading and waiting.