For referrers · One secure form for every pathway

Refer a client to Mind Health.

Pick your pathway and the form tailors itself. Every referral is triaged within one business day.

Registered referrer? Sign in to see your referrals. Sign in

Referrer sign in

The Referrer Hub lists the referrals you have sent, by reference, date and whether they reached us. It never holds patient information. You don't need to sign in to send a referral.

Forgot your password?Need a login? Call 1300 084 200.

Ways to refer

Online formEvery pathway, one secure form. Start below. Practice softwareHealthLink SmartForms · EDI mindhlth Call intake1300 084 200 Email or faxinfo@mindhealth.com.au · Fax 1300 829 955

Step 1 · Choose your pathway

Who's referring?

Pick one and the form adapts to it.

Your referral

Triaged within one business day
Matched to the right clinician for the need
Encrypted, confidential & Ahpra-compliant

Prefer another channel? Call intake · 1300 084 200 info@mindhealth.com.au HealthLink EDI · mindhlth

Your details

Your name * Organisation / practice Email for confirmation * Best contact phone *

Client details

Client name * Date of birth *Day, month, year. For example 07/03/1984 Client phone Funding pathway *

Referral details

Reason for referral / presenting concern *

Urgency *

Routine Priority Urgent

Preferred format

In person Telehealth No preference

Preferred clinician Any risk or safety concerns?

Attach documents Upload referral, care plan or reportsPDF, Word, JPG, PNG or HEIC, up to 10 MB. Optional but speeds things up.

How your documents are handled. A referral, care plan or report is health information. Files you upload are stored in a private folder that cannot be opened from the web, and are visible only to Mind Health staff. They are moved into your clinical record and deleted from this website within 7 days. We collect them only to arrange and provide your care (see our Privacy Policy). If you prefer, you can email documents to info@mindhealth.com.au instead.

The client has consented to this referral and to Mind Health contacting them to arrange an appointment.

Encrypted in transit. We'll email you a confirmation and reference number, then contact the client directly.

For GPs & specialists

Refer via your practice software.

From clinical software, HealthLink SmartForms is fastest: it pre-fills from the patient record and lands in our intake queue.

1
Open the patient record
In Best Practice, MedicalDirector, Genie, Medtech, Zedmed or your usual clinical software, open the patient and choose HealthLink SmartForms (or HealthLink Forms).
2
Search “Mind Health”
Find us in the SmartForms directory, or address a secure message to our EDI, mindhlth. Patient demographics, medications and history pre-fill automatically.
3
Send, and it’s tracked
You’ll get an acknowledgement in your inbox and a copy saved to the patient file, and we report back after the first session.

Keep it handy

Our referrer one-pager

How to refer, our team, what we do, and fees and rebates, on one A4 page. Its QR code opens our referral form. Print one for your practice.

Download PDF A4, 827 KB

For referring GPs

A referral pathway that keeps you in the loop

Three panels: a GP tells a patient let’s find the right support; a secure referral is sent as a locked document; a psychologist phones the GP to say she’ll keep them updated, with consent.

The Mind Health referral pathway for GPs.

Two professionals going through a document together at a meeting table

For referrers

Every pathway, one secure form.

Choose your pathway above. Every referral goes straight to our intake team.

Start a referral Call 1300 084 200

ConfidentialReply within one business dayMedicare rebates may apply

Refer a client to Mind Health.

Ways to refer

Who's referring?