Suite 1, Level 3, 20 Wentworth Street, Parramatta Mon–Fri 9am–5pm · By appointment only
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Bülent AdaPrincipal Psychologist & Director Sijal AnsariClinical Psychologist Robert RuaneClinical Neuropsychologist Taline BardakjianConsultant Psychologist Mohan ShankarappaClinical Psychologist Michael L. T. CheungConsultant Psychologist Shahim AhmadClinical Psychologist Steve SuttonCounselling Psychologist Irfan YigitSenior Consultant Psychologist Bill SinghConsultant Psychologist Elizabeth LeeClinical Psychotherapist Shareen BirgesCounselling Social Worker Annette HaggertyConsultant Psychologist

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Meet the cliniciansWarm and down-to-earth. Find the right match for you.Find a psychologist
Visit us:Parramatta clinicTelehealth AU-wideGet directions New clients welcome · no referral needed
Victims Support Scheme · NSW

Counselling through Victims Services NSW.

If you have experienced a violent crime in NSW, the Victims Support Scheme can approve counselling with an approved counsellor. At Mind Health, Shareen Birges is an approved counsellor.

Request appointment How it starts
The basics

How the scheme works, step by step.

You apply to Victims Services. Once you are approved, you choose an approved counsellor.

Who can apply

Victims of crime in NSW

Victims Services decides who is eligible.

  • People who have experienced violent crime, modern slavery or road crime in NSW
  • There is no time limit to apply for counselling
  • Victims Access Line 1800 633 063; Aboriginal Contact Line 1800 019 123 (Mon–Fri 9am–5pm)
Counselling hours

Up to 22 hours at first

Approved by Victims Services.

  • More hours may be approved for child sexual or physical abuse
  • Or for family members after a homicide or a death from road crime
  • Or in other exceptional circumstances
At Mind Health

Shareen Birges

Accredited Mental Health Social Worker (AASW), approved counsellor with Victims Services.

  • See Shareen’s profile for how she works
  • We confirm your approval and any costs with you before your first session
  • Not approved yet? You can see one of our clinicians privately in the meantime
A calm consulting room with a sofa, cushions and a window onto trees
The process

How it starts.

Victims Services can help you with the application.

  1. 1

    Apply to Victims Services

    Apply online, by email to vs@dcj.nsw.gov.au, or call the Victims Access Line on 1800 633 063 for help with the form.

    Step one
  2. 2

    Choose your counsellor

    Once you are approved, choose an approved counsellor. To see Shareen at Mind Health, call us on 1300 084 200 with your approval details.

    Step two
  3. 3

    Your first session

    We confirm your approval and arrange a time. Shareen gets to know what you are going through, at your pace.

    Step three
Before you book

Before you start.

We confirm your Victims Services approval, and any costs, with you before your first session.

Your clinicians

Clinicians who see Victims Services clients.

See all clinicians
Common questions

Before you book, answered.

How do I apply?
Apply to Victims Services online, by email to vs@dcj.nsw.gov.au, or by post. The Victims Access Line on 1800 633 063 (Mon–Fri 9am–5pm) can help with the form.
How many hours of counselling are there?
Up to 22 hours at first. Victims Services can approve more for child sexual or physical abuse, for family members after a homicide or a death from road crime, and in other exceptional circumstances.
Can I see someone else at Mind Health?
Under the scheme, you see an approved counsellor; at Mind Health that is Shareen Birges. Our other clinicians can see you privately or with a Mental Health Treatment Plan.
Is there a time limit to apply?
There's no time limit to apply for counselling under the Victims Support Scheme. Victims Services decides who is eligible.
Can I start before I'm approved?
Yes. You can see one of our clinicians privately in the meantime.
Will I have to pay anything?
We confirm your Victims Services approval, and any costs, with you before your first session.
What if I need help now?
Our urgent help page has who to call, day and night.
Two adults talking in a warm consultation room
Victims Support Scheme

Approved, or thinking of applying?

Call us with your approval details, or ask us how the scheme works. We will take it at your pace.

Request appointment Call 1300 084 200
ConfidentialReply within one business day
Mind Health
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Suite 1, Level 3, 20 Wentworth St, Parramatta
Mon–Fri 9am–5pm
info@mindhealth.com.au1300 084 200
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