Mind Health

If you or someone close to you is in distress or immediate danger, dial 000 as soon as possible.

Some people may have suicidal thoughts when things are too hard and painful. If you feel like life is no longer worth living, it’s really important to seek immediate help. With help, you can overcome these thoughts and stay safe.

Mind Health does not provide a emergency crisis support service. While every effort will be made to accommodate your needs, your psychologist or mental health clinician might not be available at short notice. However, if you contact us we will endeavour to return all urgent messages left within practice hours as soon as possible.

If you have an emergency outside of our clinic hours, please consider the emergency crisis support, counselling and specialised support services below.

Emergency Crisis Support

If your life is in danger, call emergency services:

• Emergency Australia – 000
• Emergency New Zealand – 111

Counseling (24/7)

If you need support, call one of the following numbers:

Specialised Support Services

Mental Health Helplines

• Mental Health Line | 1800 011 511 – Access to mental health services.
• FriendLine | 1800 424 287 – Support for anyone feeling lonely, needing to reconnect, or just wanting a chat. Available 7 days a week.

Support for Youth

• Kids Helpline | 1800 55 1800 – Free, private, and confidential 24/7 phone and online counseling service for young people aged 5 to 25.
• Headspace | 1800 650 890 – National youth mental health foundation providing early intervention mental health services to 12-25-year-olds.

Support for Men

• MensLine Australia | 1300 78 99 78 – 24/7 telephone and online support, information, and referral service for men with family and relationship concerns.

Support for Veterans and Families

• Open Arms – Veterans & Families Counselling | 1800 011 046 – Free and confidential counseling to support mental health and wellbeing of Australian veterans and their families.

LGBTIQ+ Support

• Qlife | 1800 184 527 – Anonymous and free LGBTI peer support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings, or relationships. Available 3PM-Midnight every day.
• Rainbow Sexual, Domestic and Family Violence Helpline | 1800 497 212 – 24/7 phone support for LGBTIQ+ people impacted by sexual, domestic, and/or family violence.

Indigenous Support

• The National Indigenous Postvention Service | 1800 805 801 – Support for Indigenous families affected by suicide or other significant trauma.
• 13Yarn | 13 92 76 – 24/7 crisis support run by Aboriginal and Torres Strait Islander people for Indigenous Australians.
• Brother to Brother 24-hour crisis line | 1800 435 799 – Support for Aboriginal men in crisis, run by Aboriginal men.

Counseling for Eating Disorders

• The Butterfly Foundation | 1800 33 4673 – Support for Australians experiencing eating disorders and body image issues, and their carers.

Domestic Violence Support

• 1800Respect | 1800 737 732 – National sexual assault, domestic and family violence counseling service.
• Domestic Violence Resource Centre Victoria | 03 9486 9866 – Support for those experiencing domestic violence.

Substance Abuse Support

• Counselling Online | 1800 888 236 – Free drug and alcohol counseling online.
• Lifeline Addiction Support | 13 11 14 – Support for addiction issues.

Support for Pregnant People and New Parents

• PANDA (Perinatal Anxiety & Depression Australia) | 1300 726 306 – Supports families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.

Support for Veterans and Their Loved Ones

• Open Arms | 1800 011 046 – Provides 24/7 free and confidential counseling to anyone who has served at least one day in the ADF, their partners, and families.

Support for People Affected by Complex Trauma

• Blue Knot Foundation | 1300 657 380 – Provides information and support for anyone affected by complex trauma. Available Mon-Sun 9AM-5PM.

Suicide Safety Planning

• Beyond Now Suicide Safety Plan App – An app to help you make a step-by-step plan to help you stay safe in those times when you’re overwhelmed and are having thoughts of suicide.

If you don’t feel like you can call any of the above services, you can also:

• Talk to someone you trust
• Contact your GP, a counselor, psychologist, or psychiatrist
• Visit a hospital emergency department or local mental health clinic