Emergency Crisis Support Services

If you or someone close to you is in distress or immediate danger, dial 000 as soon as possible.

Some people may have suicidal thoughts when things are too hard and painful. If you feel like life is no longer worth living, it’s really important to seek immediate help. With help, you can overcome these thoughts and stay safe.

Crisis Emergencies Emergency Crisis Support Psychology Help Mind Health

Mind Health does not provide a emergency crisis support service. While every effort will be made to accommodate your needs, your psychologist or mental health clinician might not be available at short notice. However, if you contact us we will endeavour to return all urgent messages left within practice hours as soon as possible.

If you have an emergency outside of our clinic hours, please consider the emergency crisis support, counselling and specialised support services below.

Emergency Crisis Support

If your life is in danger, call emergency services:

  • Emergency Australia – 000
  • Emergency New Zealand – 111

Counseling (24/7)

If you need support, call one of the following numbers:

Lifeline Australia

Lifeline Australia | 13 11 14
24/7 crisis support and suicide prevention.

Suicide Call Back Service

Suicide Call Back Service | 1300 659 467
Nationwide service providing phone and online counseling for people affected by suicide.

Beyond Blue

Beyond Blue | 1300 22 4636
Support for anxiety, depression, and suicide prevention.

Head to Health

Head to Health | 1800 595 212
Advice and connections to local mental health services.


MindSpot | 1800 61 44 34
Online assessment and treatment for anxiety and depression. Not an emergency service.

SANE Australia

SANE Australia | 1800 187 263
Support for people affected by complex mental health issues.

Standby Support After Suicide

Standby Support After Suicide | 1300 727 247
24/7 support for people bereaved or impacted by suicide.

Specialised Support Services

Mental Health Helplines

  • Mental Health Line | 1800 011 511 – Access to mental health services.
  • FriendLine | 1800 424 287 – Support for anyone feeling lonely, needing to reconnect, or just wanting a chat. Available 7 days a week.

Support for Youth

  • Kids Helpline | 1800 55 1800 – Free, private, and confidential 24/7 phone and online counseling service for young people aged 5 to 25.
  • Headspace | 1800 650 890 – National youth mental health foundation providing early intervention mental health services to 12-25-year-olds.

Support for Men

  • MensLine Australia | 1300 78 99 78 – 24/7 telephone and online support, information, and referral service for men with family and relationship concerns.

Support for Veterans and Families

LGBTIQ+ Support

  • Qlife | 1800 184 527 – Anonymous and free LGBTI peer support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings, or relationships. Available 3PM-Midnight every day.
  • Rainbow Sexual, Domestic and Family Violence Helpline | 1800 497 212 – 24/7 phone support for LGBTIQ+ people impacted by sexual, domestic, and/or family violence.

Indigenous Support

Counseling for Eating Disorders

  • The Butterfly Foundation | 1800 33 4673 – Support for Australians experiencing eating disorders and body image issues, and their carers.

Domestic Violence Support

Substance Abuse Support

Support for Pregnant People and New Parents

Support for Veterans and Their Loved Ones

  • Open Arms | 1800 011 046 – Provides 24/7 free and confidential counseling to anyone who has served at least one day in the ADF, their partners, and families.

Support for People Affected by Complex Trauma

  • Blue Knot Foundation | 1300 657 380 – Provides information and support for anyone affected by complex trauma. Available Mon-Sun 9AM-5PM.

Suicide Safety Planning

  • Beyond Now Suicide Safety Plan App – An app to help you make a step-by-step plan to help you stay safe in those times when you’re overwhelmed and are having thoughts of suicide.

If you don’t feel like you can call any of the above services, you can also:

  • Talk to someone you trust
  • Contact your GP, a counselor, psychologist, or psychiatrist
  • Visit a hospital emergency department or local mental health clinic